Privacy Policy

Last updated: 16 February 2026

1. Who We Are

Mercator Union is a trading name of Mercator Nodes Limited, a company registered in England and Wales (Company No. 17036154) with its registered office at 6 Crabshell Quay, Embankment Road, Kingsbridge, England, TQ7 1JX.

For data protection purposes, Mercator Nodes Limited is the data controller. You can reach our privacy team at privacy@mercatorunion.com.

2. What Data We Collect

When you use our contact form or email us, we collect your name, email address, organisation name, and any information you include in your message. We process this data on the basis of legitimate interest (responding to your enquiry) or, where applicable, for the performance of a contract.

We do not collect any other personal data through this website.

3. How We Use Your Data

• To respond to your enquiry
• To comply with legal obligations

4. Data Sharing

We may share personal data collected through this website with:

• Service providers who assist with hosting and infrastructure (e.g. Cloudflare, Formspree), under appropriate data processing agreements
• Regulatory or law enforcement bodies, where required by law

We do not sell personal data collected through this website.

5. Data Retention

Contact form submissions and email enquiries are retained for 24 months from the date of the enquiry, after which they are securely deleted.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data collected through this website, including encryption in transit.

7. Your Rights

You may have the following rights in relation to the personal data we hold about you:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data
• Objection — object to processing based on legitimate interest

To exercise any of these rights, contact us at privacy@mercatorunion.com. We will respond within 30 days.

8. Cookies

This website does not use tracking cookies or third-party analytics. No personal data is collected through cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the "Last updated" date at the top of this page.

10. Contact

For any privacy-related enquiries or requests:

Privacy Team
Mercator Nodes Limited
6 Crabshell Quay, Embankment Road, Kingsbridge, England, TQ7 1JX
privacy@mercatorunion.com

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).